Direktlänk till inlägg 27 oktober 2008

Dental attitude

Av Pelle - 27 oktober 2008 22:25

Went with Nellie for her visit ever to the dentist today. We were met in the waiting room by a very nice and smiling lady dentist from Denmark. She made us feel very welcome and had an adorable attitude that I would like to see at more places more often. Of course, she's been selected to handle children, to make them positive about the dentist business, but why should it be so difficult for other service people to act in a similar fashion? Even if we are not kids anymore, we still like to be treated nice and feel good.

So she managed to get Nellie in to a very cooperative mode and the whole session was a pleasure for all of us. Nellie played with her toothbrush all evening and she will most certainly look forward to her next visit there.

I had a similar experience in Kuala Lumpur, where I had some rather big dental jobs made by a young chinese dentist, called Eugene. He made me feel very good and it was a pleasure going there, even though it was painful doing rootfillings etc. He was smiling a lot and told me things that kids normally like to hear,"You are so brave Mr Claesson", "Very very good Mr Claesson", over and over again. Funny, but also relaxing & comforting. Especially for me, who have been tortured by old boring dentists during my childhood. At my first visit to the dentist at the age of 7, we (a bunch of kids from my school) were transported from school in a Peugot stationwagon (like pigs on the way to the butcher), sitting in the luggage section, to the dentist in Vara (community center, very far away = 18 km's!!) and then had to sit and wait half a day for our turn outside the torture chamber listening to our friends crying in there and coming out with tears. Then when it was my turn, I remember that this old mean guy = the dentist, was slapping my hands when I tried to protect me from the so called treatment. He still managed to pull 3 teeth out and drill in 2 others. Yes, I had anaesthetics, but ... Hey that was a nightmare session all together. No wonder that I have had a mental problem with dentists all my life, until I met Eugene in KL. This danish woman today, Mia, for sure gave Nellie a better dental start than I had. Not everything was better back in the old days. The attitude is the key!

 

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